Who we are

Welcome to Info-X Support — your trusted partner for human-centred customer service.

With over 18 years of experience in eCommerce, customer care, and communication management, we provide tailored support solutions that help your business run more efficiently. From day-to-day customer interactions to lead follow-up packages and service management, we ensure your customers receive timely, empathetic, and reliable support at every touchpoint.

Why it makes sense?

Hiring a full-time customer support rep can cost £2,000–£3,000/month plus taxes and training. With Info-X Support, you get the same level of service — flexible hours, professional support, and no hiring headaches — for a fraction of that.

No hiring costs — no NI, pensions, or onboarding

Flexible scaling — increase or decrease hours monthly

Professional representation — consistent, brand-aligned communication

Professional support that feels in-house — without the in-house costs.

Keeping your customers connected.

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Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!