At Info-X Support, we deliver reliable, human-focused customer service solutions designed to help your business run smoothly. With over 18 years of experience in eCommerce and customer care, we provide tailored support that strengthens your brand and keeps your customers coming back.
From day-to-day customer communication to full service management, we handle the essentials so you can focus on growth.
20% off your first month! Try us today!
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20% off your first month! Try us today! 〰️
£800 / month
🕓 40 hours/month
Best for: small teams ready for consistent support
Includes:
✅ Email, live chat support, Social DMs
✅ Up to 2 hours per day/week coverage
✅ Monthly summary reports
✅ Brand tone setup
✅ Basic ticket handling
→ Balanced plan for growing businesses
Info-X Care
£1,600 / month
🕓 80 hours/month
Best for: established small businesses
Includes:
✅ Email, live chat, social media support & review monitoring
✅ Response within 6 hours (Mon–Fri, 9–5 UK time)
✅ Monthly summary reports
✅ Brand tone set up
→ Reliable support with data-driven insights
Info-X Care+
£3200/ month
🕓 160 hours/month
Best for: scaling brands or multi-channel businesses
Includes:
✅ Full multi-channel support (Email, Chat, Social, Phone) Review monitoring
✅ Priority response (<2 hours) (Mon–Fri, 9–5 UK time)
✅ CRM automation + integrations (e.g. Shopify)
✅ Weekly summary reports
✅ CRM monthly report
→ Your complete outsourced support solution
Info-X Care Pro
£250 / block (50 leads)
🕓 Approx. 15–18 hours total per block
Best for: Businesses wanting consistent follow-ups on quotes or inbound leads without hiring in-house
Includes:
✅ 2 call attempts per lead (on separate days)
✅ Email follow-up if no call answer
✅ Call outcome notes for each lead (Google Sheet or CRM)
✅ Basic setup & script alignment
✅ Summary report at end of block
Optional Add-Ons:
→ Discount available for 3+ blocks per month
→ We help convert your inbound leads to customers with 2 personalised follow-up calls + email touchpoint
Info-X Reach
Contact us
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